Customer support
Getting the best advice before buying as well as a technical support after the sale of a n. schlumberger machine is essential. Thanks to its efficient after-sales service, n. schlumberger is able to handle any problems in the entire world.
With its international service network, n. schlumberger can provide assistance quickly and efficiently.
Technical Documents
The customer receives detailed technical documentation or a user manual for each system and solution. With the help of these documents, they will find detailed information on installation, operation and maintenance matters.
Help and Service
n.schlumberger provide a quality after-sales service of its machines. If any difficulties arise, the customer has access to efficient support by phone, online or at the factory to resolve the problem as quickly as possible.
The following options are available:
Contact the person in charge
Resolving the issue through a local partner (depending on the location)
Telephone assistance for simple matters
Direct access to the machine via remote connection
Intervention at the customer’s factory in case of complex issues
Checking the machine
Your contact at n. schlumberger
Thierry LEHNER
After Sales Manager
Phone: +33 3 89 74 41 53
E-mail: customer.services@nsc.fr / thierry.lehner@nsc.fr
